Video Remote Interpretation —
Spanish-English, on Secure Video
Spanish-English interpretation by secure video for interviews, hearings, medical evaluations and administrative proceedings — on the platform your agency already uses.
When the Interpreter Needs to Be Seen
Supports meaningful access for people with limited English proficiency in programs covered by Title VI of the Civil Rights Act.
Hearings & Administrative Proceedings
Legal and administrative proceedings where the interpreter should be visible on the record.
Immigration Interviews
Interview interpretation by video. Interpretation only — see our USCIS & immigration page.
Learn moreMedical & Mental Health Evaluations
Evaluations where visual cues and patient affect matter.
Benefits Determination Interviews
Interviews where program policy calls for video for identification or documentation.
Sensitive Case Interviews
Interviews involving sensitive personal information, handled confidentially.
Recurring Schedules
Standing arrangements for recurring interview calendars or dockets.
Works Within Your Existing Video Platform
No proprietary software and no new equipment to buy.
Microsoft Teams
Including Teams for Government, as set up by your agency.
Zoom for Government
Scheduled sessions and hearings on your agency's account.
Webex
Scheduled or on-demand sessions on your agency's account.
Other Agency Platforms
Any agency-standard video platform with a join link.
One Professional. No Staffing Agency Layer.
Same professional every session.
The same interpreter on every assignment — no rotating pool.
No staffing agency layer.
You work directly with the professional delivering the service; there is no staffing agency in between.
Trusted with sensitive work.
Tier 2 Public Trust background investigation, favorably adjudicated (owner).
Easy to buy.
Micro-purchase, informal quotes, PCard or purchase order, subject to applicable procurement requirements. Written quote within one business day.
Federal Program Experience (as Subcontractor)
DHS / ICE programs
Prime: Lionbridge Technologies
Over-the-phone Spanish-English interpretation for interviews and case processing.
FEMA Individual Assistance
Prime: SOSi International
Language support for disaster-affected applicants, including housing-assistance intake.
Spanish-English language support performed as a subcontractor; the prime contractor is named in each case. Agency names describe the programs supported and do not imply endorsement. References available on request.
VRI Questions From Buyers
- VRI adds a video connection between the interpreter, the official and the person being served, which helps when visual cues or identification matter. OPI is phone-only and works for most routine calls.
- Microsoft Teams (including Teams for Government), Zoom for Government, Webex and other agency-standard platforms. No proprietary equipment is required.
- Yes. We accept standing schedules for recurring interview calendars and dockets.
- By micro-purchase, informal quote, PCard or purchase order, subject to applicable procurement requirements. See How to Buy or call 813-399-6323.
Need Spanish-English VRI coverage?
Tell us the platform, setting and schedule. You will hear back within one business day.