On-demand English/Spanish over-phone interpretation for federal agencies and prime contractors. 1,900+ federal calls completed. Tier 2 Public Trust adjudicated. CAGE 9TD46.
Active past performance across the federal agencies that rely on OPI most — verified, documented, CPARS-compatible on request.
OPI for DHS-ICE detention interviews, case processing, and beneficiary communications. Cleared for sensitive case content at Tier 2.
OPI and bilingual field services for FEMA Individual Assistance. Disaster-displaced LEP applicants, housing assistance intake.
OPI for DOJ proceedings including immigration court, administrative hearings, and legal interviews.
OPI for USCIS benefits interviews, asylum screenings, naturalization, and federal programs serving Spanish-speaking LEP applicants.
OPI for HHS-adjacent programs including Medicaid/Medicare beneficiary services, Social Security benefits intake, and LEP outreach.
OPI for federally funded state and local programs with EO 13166 language access obligations across workforce, housing, corrections, and health.
| Factor | Procuredex | Call Center Vendors |
|---|---|---|
| Security Clearance | ✓ Tier 2 Public Trust — Adjudicated | ✗ Pool of unvetted interpreters |
| SAM.gov Registration | ✓ CAGE 9TD46 · UEI CTHNKGZNRND7 | ⚠ Vendor entity only |
| Interpreter Consistency | ✓ Same cleared professional every call | ✗ Random rotation — no continuity |
| Federal Past Performance | ✓ DHS-ICE, FEMA, DOJ — Active 2026 | ⚠ Vendor-level only |
| Award Pathway | ✓ Direct award · Micro-purchase · Sole source | ✗ Requires contract vehicle |
| Markup / Overhead | ✓ No staffing agency layer | ✗ Call center margin built into rate |
Search CAGE 9TD46 or UEI CTHNKGZNRND7 on SAM.gov to confirm active registration and NAICS 541930.
Direct award, micro-purchase (FAR 13.201), task order, teaming/subcontract, emergency award, or sole-source (FAR 6.302).
Agency, language pair, volume, timeline, and contract vehicle. Capability statement and past performance delivered same business day.
OPI services begin within 24 hours of award. Same cleared professional confirmed before first call.
Submit your OPI requirements: agency, volume, language pair, timeline, and contract vehicle.