On-demand English/Spanish telephonic interpretation. Cleared contractor. No staffing agency markup.
The Service
Over-the-Phone Interpretation (OPI) connects limited English proficient (LEP) individuals with a qualified interpreter via telephone — in real time, on demand. For federal agencies, OPI is the fastest and most cost-effective method for meeting language access obligations under Executive Order 13166 (Improving Access to Services for Persons with Limited English Proficiency).
Procuredex provides direct-contractor OPI services in English and Spanish — the highest-demand language pair across virtually every civilian agency. No call center, no rotating pool of unvetted interpreters, no staffing agency between you and the person on the line. You get a cleared, credentialed professional who understands federal program context.
Executive Order 13166 requires all federal agencies receiving federal financial assistance to take reasonable steps to ensure meaningful access to services for LEP individuals. This includes providing qualified interpretation — not bilingual staff pressed into service, but dedicated language professionals. OPI is the standard-of-care delivery method for phone-based federal interactions.
Where We Fit
Procuredex OPI services are built for the specific workflows federal programs run every day.
The Procuredex Difference
Adjudicated Public Trust eligibility through DHS and FEMA. Unlike staffing firms that place unvetted interpreters, Procuredex personnel have undergone federal background investigation — essential for sensitive program contexts.
Active SAM.gov registration with CAGE code 9TD46 and UEI CTHNKGZNRND7. Ready for direct award, task orders, purchase orders, and prime contractor subcontracts without procurement delays.
Direct FEMA disaster inspection experience and insurance claims background means Procuredex interpreters understand the terminology, protocols, and stakes — not just the language.
When interpretation alone isn't enough, Procuredex can extend into bilingual document review, notarized translation support, and identity verification — all under the same cleared contractor umbrella.
Federal programs don't run on business hours — and neither does Procuredex. OPI coverage is available on short notice for scheduled interviews, emergency hotlines, and unplanned language access needs. Contact us to discuss response time requirements for your specific program.
Procurement
Procuredex is available through multiple procurement pathways. The primary NAICS code for OPI services is 541930 — Translation and Interpretation Services. All awards are processed through SAM.gov-verified channels.
| NAICS Code | Description | Relevance |
|---|---|---|
| 541930 | Translation and Interpretation Services | Primary — OPI & VRI direct services |
| 541990 | All Other Professional, Scientific, and Technical Services | Catch-all for bundled professional services |
| 561410 | Document Preparation Services | Bilingual document support, notarization |
Tell us your program, language pair, volume, and response time requirements. We'll respond with a straightforward quote — no staffing agency overhead.
📞 Request OPI Quote